RS13 BUSINESS PROCESS AUDIT

Headline:

This service is particularly relevant in newly established organizations to ensure sustainability over long term. The service includes interviewing of the personnel in selected business areas and verifification of the alignment with the company objectives. The process described below is generic and customized in every project to reflect specific customer requirements.

Description:

Step 1
- Review and develop a new organisational chart according to best practise for the selected departments or organization. Focus is on creating structures that correlate with the accepted cost centre structure. (1-2 MDs)

Step 2
- Interview selected department heads, establish compliance with requirements and company objectives, raise awareness of the accepted practise. Develop adjustment and/or training plans, where required. In case of travel restrictions this can be done via web-based conference tools. (1-2 MDs)

Step 3
- In cooperation with the selected department heads develop an understanding of the implied cost structures and respective benchmark values. If required, develop an improvement plan. (1-2 MDs)

Step 4
- Review business processes in selected business areas. Review of actual work flows and compliance with expected practise. Particular attention is given to:
a) the ERP postings and their compliance with the respective requirements. To provide the data on a regular basis specific data exports are developed.
b) the business process documentation. Here we focus on alignment with the respective ERP system and ISO process documentation. (tbd MDs)

Step 5
- Establish KPIs with the selected department heads, that reflect the above-mentioned requirements and initiate a weekly control mechanism to verify compliance of the selected processes. This may be supported by advanced cloud-based solutions.

Budget estimate:

5 - 15 MDs (depending on complexity)

Examples and more details:

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